Joint Base Elemendorf-Richardson


About This Guide

This guide contains a list of resources available to members of this US military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the included phone numbers or web links to obtain more detailed information for a particular resource.

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If you are interested in guides for other military communities, use the Communities link at the top of this webpage.

A-to-Z Index

Alaska 2-1-1
Alaska 211 is a free, confidential, health and human services information and referral system.
Alaska Family Services
Offers help to women and children in crisis and does operate as a domestic violence and sexual assault shelter. Also offers a comprehensive array of services designed to help people overcome a host of challenges, from substance abuse disorders and emotional disturbances, to accessing healthy food and affordable, quality child care, family counseling, parenting workshops, and residential programs for youth at risk.
American Red Cross
Emergency communication; access to financial assistance for emergency leave; information and referral; health and safety classes
Anchorage Health Department
Anchorage Health Department
Annual Drinking Water Quality Report
The Consumer Confidence Report (CCR) is an annual drinking water quality report prepared by an organization that provides drinking water through a community water system. The US EPA requires that water purveyors for community water systems provide a CCR to their customers by July 1st every year. Information contained in the CCR includes the source of drinking water, applicable water quality requirements, and water system monitoring results for the previous year.
Arctic Oasis
Community Center; Young Adult Center (ages 13-18); indoor skate park; dance and martial art classes; indoor playground; climbing wall; variety of games; cyber café
Army Community Services (ACS)
Relocation/Sponsorship Training; Exceptional Family Member Programs (EFMP); Financial Readiness; Mobilization/Deployment/Readiness; Family Readiness Groups; Personal and Family Life; Employment/Volunteer
Army Emergency Relief (AER)
Army Emergency Relief is a private nonprofit organization. AER's mission is to provide emergency financial assistance for active duty Soldiers; Soldiers retired from active duty; ARNG and USAR Soldiers on active duty for more than 30 days; ARNG and USAR Soldiers who retired at age 60; surviving spouses and orphans of Soldiers who died while on active duty or after they retired and their Family Members
Army Substance Abuse Program (ASAP)
Assessment; alcohol/substance treatment; education; consultation
Base Housing
Assignments for Dormitory and Family Style On Base Housing; Referral service for off-base housing
Base Lodging
•Reservations are accepted 24 hours a day - 7 days a week. •Must have valid credit card upon check-in. •Check-in begins at 2 p.m. and continues as rooms become available. •Check-out time is 11 a.m •Space Available reservations can be made up to 45 days in advance of the arrival date depending on occupancy. Space-A guests must possess a valid ID card and credit card upon check-in.
Behavioral Health Clinic
Services for Post Traumatic Stress Disorder, Depression, Anxiety, Anger, Stress, Interpersonal Relationships, and Marriage (Active duty Army only)
Better Opportunities for Single Servicemen (BOSS)
BOSS participants enhance their quality of life, contribute to their community through community service activities, and assist in the planning and execution of their own recreation and leisure events.
Buckner Fitness Pool
The Buckner Fitness Center Pool is a 6 Lane, 25-yard indoor swimming pool with a three-meter platform, one-meter diving board, water slide, and hot tub! Pool parties available.
Buckner Physical Fitness Center, JBER-Richardson
At Buckner Fitness Center, we offer quality facilities and certified staff that promote warfighter fitness and family resilience through dynamic fitness, human performance, aquatics, and sports. • 1 Official APFT Bike • Cable Machines • Cardiovascular Exercise Room • Dumbbells, Barbells, and Competition Kettle Bells • Elliptical Trainers • Free Weight Room • Functional Fitness Training Space • Hammer Strength Equipment • Hammer Strength MTS 14 Station Circuit Room • Life Fitness 16 Station Circuit Room • Non-Motorized High Intensity Interval Treadmills • Power Racks with Bumper Plates • Recumbent Bikes • Row Machines • Specialty Equipment Available for Checkout • Stair Steppers • Strongman Equipment – (atlas stones, yoke, circus dumbbell) • 18 Squat Racks • Televisions on Individual Cardio Machines • Upright Bikes
Child Development Centers, Central Registration
Our mission is to assist military and DoD civilian personnel in balancing the competing demands of the mission and family life by providing quality and affordable programs and services for eligible children and youth 2 weeks through 18 years of age. We are here to provide information on the Child and Youth Programs including: Child Development Centers Family Child Care Instructional Youth Programs School Age Centers Youth Sports Youth Centers
Chris Kyle Patriots Hospital
TRICARE Approved facility. Affliated with the Northstar Behavioral Health Hospital. Offers an intensive dual track treatment program for military service members and veterans who have experienced trauma and/or are in need of detoxification and/or rehabilitation for substance abuse. They also serve active duty adult dependents ages 18 and older who are in need of substance abuse treatment.
Couples and Family Life Counseling (CFLC)
Couseling for couples and/or families.
Deputy State Epidemiologist
State Health Department Deputy State Epidemiologist assists the state epidemiologist in providing scientific and epidemiological expertise. While not all states have a deputy state epidemiologist, those that do have an additional subject matter expert resource for public health and epidemiology.
DOD Safe Helpline
Sexual assault crisis support
Education Center
Planning, resourcing, and implementing educational programs and services to support the professional and personal development of quality soldiers; GED testing
Elmendorf Fitness Center
7-lane, 25-yd indoor pool; 3 basketball/volleyball courts, 6 racquetball courts, water aerobics, yoga, circuit weight training areas, free weight area and a wide variety of cardiovascular exercise machines.
Equal Opportunities Office
Unit Climate Assessments (UCA); Complaint Clarification; Incident Clarification; Equal Opportunity Refresher Training; Sexual Harassment Awareness; Mediation/Facilitation; Team Building; Special Observance Guidance
Exceptional Family Member Program (EFMP)
Services to Families with special needs
Family Advocacy Program (FAP) - Domestic Victim Advocacy
Provide services to support readiness of Soldiers and their Families to promote self-reliance, resiliency, and stability. They are dedicated to spousal and child abuse prevention, education, prompt reporting, investigation, intervention and treatment. The Family Advocacy Program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life
Food Bank of Alaska
Free food resource. No Alaskan should go hungry, we need to recover food that would be wasted otherwise, and we share what we have. Food Bank of Alaska is dedicated to eliminating hunger in Alaska by obtaining and providing food to partner agencies feeding hungry people and through anti-hunger leadership. We believe that no one deserves to be hungry.
Hillberg Ski Area
The Hillberg Ski Area is the perfect place to find beginner – intermediate slopes featuring: Birthday Parties Burton Learn to Ride Center Chairlifts, surface lift and T-bar lift Dog Sled Rides (monthly) Elon Ski Rentals Glacier Gear Shop Ski & Snowboard Waxing Terrain Park T-Bar Grill Tubing
Hospital, 673d Medical Group (Joint Venture USAF/VA Hospital)
55-bed military/8 operating room facility; provides primary and subspecialty, outpatient and inpatient care to beneficiary population
Housing Environmental Health Response Registry
The Housing Environmental Health Response Registry is a resource for residents to report housing-related health information and concerns. Residents will be invited to enroll in the registry and initiate an exchange with public health professionals. Registry participants will receive information on in-home environmental health, assistance in seeking medical care, and an opportunity to share concerns with Army leadership.
Infectious Disease Epidemiologist
State Health Department Infectious Disease Epidemiology Program. The contact information provided is for the chief infectious disease epidemiologist in that program. Within these programs, each state conducts disease surveillance, collects information on reportable diseases from all healthcare providers and hospitals, and from local and regional health departments. Each state’s infectious disease epidemiology program investigates disease outbreaks, analyzes and distributes information on the incidence and prevalence of infectious diseases, health events, zoonotic and vector-borne diseases and vaccine-preventable diseases. States provide considerable disease and state-specific information on their state health agency’s website and search engine.
Information, Tickets, Travel (ITT)
ITT is a full-service leisure travel office located inside the Arctic Oasis Community Center that has information about local activities as well as, wherever your travels take you. We can provide assistance with: Air Travel Car Rental Reservations Cruises Hotel Accommodations Tours and more
ITT Information, Tickets, & Travel
ITT is a full-service leisure travel office located inside the Arctic Oasis Community Center that has information about local activities as well as, wherever your travels take you. We can provide assistance with: Air Travel Car Rental Reservations Cruises Hotel Accommodations Tours and more
JBER (Polar Express) Arts and Crafts Center
Do-it-yourself picture framing, custom picture framing, laser engraving, ceramics, pottery, glass fusion and yarn crafts; Arts and crafts classes
JBER Automotive Skills Center
7 vehicle lift bays , 8 flat bays; tool room; welding and machine shop on site
JBER Furnishings Management Office (FMO)
Loaner Furnishings pending arrival of the member's personal housing goods. The loaner furnishings include such items as beds, dining tables with chairs and couches but do not include bed linens, pots and pans or curtains.
JBER-Elmendorf Chapel Community
Worship services are open to all and are conducted in Midnight Sun Chapel at 7137 Fighter Drive; Heritage Chapel at 9431 Luke Ave.; and JBER Religious Operation Center (JROC) at 10427 Kuter Ave. Call 907-552-JROC (5762) for worship times and locations.
Advise clients on personal civil legal matters on a wide range of issues such as divorce or debt collection; Tax filing services. Call before visiting as many services are only available by appointment
Local Air Quality Information
The U.S. Environmental Protection Agency (EPA) has a tool to communicate the status of local air quality to the public—the Air Quality Index (AQI). The AQI is derived from real-time air pollution measurements taken at monitoring stations throughout the United States. The AQI has three components: a color, a score and a health message recommending protective action based on the level of air pollution. The current AQI for air quality around Joint Base Elemendorf-Richardson is published daily by the Municipality of Anchorage at the website below.
Medical Appointment Line
Scheduling appointments; Nurses hotline; Place telephone consults with PCM
Medical Appointment Line-AD Army Only
Scheduling appointments; Place telephone consults with PCM
Mild Traumatic Brain Injury Clinic
Medication management, occupational therapy, speech therapy, and psychotherapy are complimented with acupuncture, restorative yoga, massage chairs, and educational consultation
Military and Family Life Counseling Program
Non-medical short-term, situational problem solving counseling to both service members and their families
Military Caregiver Resource Directory
Designed to help empower military caregivers with information about national-level resources and programs specifically for them. Topics include: helplines, advocacy and benefit information, career transitions and employment, military caregiver support, children’s needs, education and training, financial support, rest and relaxation, and others.
Military Caregiver Virtual Forum
Military caregivers may join their peers virtually in a Department of Defense online forum every month to discuss topics that they choose and network with others who are experiencing similar challenges. Caregivers learn skills to overcome challenges and share resources.
Military One Source
non-medical counseling services are available to provide help with short-term issues to those who are eligible
Military Pet Education (MilPetED) Mobile Application (Android)
MilPetED is a free application for smartphones and tablets, designed to provide easy access to animal health information, tips and resources for Service Members, beneficiaries, and retirees.
Military Pet Education (MilPetED) Mobile Application (iPhone)
MilPetED is a free application for smartphones and tablets, designed to provide easy access to animal health information, tips and resources for Service Members, beneficiaries, and retirees.
National Resource Directory
The National Resource Directory is one of the largest online collections of government and non-government resources specifically designed for Veterans, service members, their families and caregivers. With a unique collection of more than 16,000 organized and vetted resources, the directory provides information covering a variety of topics, including benefits and compensation, education, homeless assistance, housing and other services.
Native Men's Wellness Program
Southcentral Foundation’s Native Men’s Wellness Program is dedicated to raising awareness of Alaska Native and American Indian men’s health and wellness by addressing the physical, mental, emotional, and spiritual aspects of their lives.
Outdoor Recreational Facilities
recreational activities, equipment, and services; offers both winter and summer recreational items for a nominal fee
Polar Paradise Pool, Buckner Fitness Center
The Polar Paradise Pool is a recreational swimming pool that includes a water slide, kiddie wave pool, one meter diving board, lazy river, and wading area!
Religious Education
Religious Education offered at Arctic Warrior Chapel
Rural Veterans Telehealth Program
Telecounseling services for Alaska's rural veterans in the privacy of their own homes. Confidential, on-line counseling to help with past trauma and learn new coping strategies with ALL COSTS COVERED by Rural Veterans Health Access Program. Rural Veterans in Alaska can participate in one or both services below: •Brief 6-8 week biofeedback-assisted counseling to develop skills to manage pain, anxiety, depression, difficulty sleeping related to PTSD and other emotional trauma and keep the FREE BIOFEEDBACK UNIT. LEARN MORE •Or talk to a caring, confidential counselor and learn skills to make daily life easier to manage. Ongoing counseling services are designed to help individuals identify, adapt and effectively cope with life stresses. The ongoing counseling will vary in length of time according to your needs. We provide counseling by using evidenced based practices; Cognitive Behavioral Therapy, Biofeedback, EMDR and other trauma focused therapy.
School Liaison Officers
assist military families with information and resources for children's educational needs
School-Age Centers/ Programs-Elmendorf
Before and after school programs and Summer Camps
School-Age Centers/ Programs-Richardson
Before and after school programs and Summer Camps
Sexual Harassment/ Assault Response and Prevention (SHARP)
Education, prevention, thorough investigation, appropriate action, and follow-up of sexual harassment/ assault incidents
Soldier Centered Medical Home / Troop Medical Clinic
Soldiers' clinic for primary care on JBER.
Soldier for Life - Transition Assistance Program
Provides knowledge, skills, abilities to make career decisions, be competitive in global work force, become positive contributors to community as transition from military service into civilian life
STAR (Standing Together Against Rape) Crisis Line
Crisis line provides the best of quality of crisis intervention, education and advocacy services to victims of sexual assault and sexual abuse, and their families and our community. Whether you were hurt today, yesterday, or a decade ago, STAR is available to listen 24 hours a day. All services are confidential and free of charge. Call anonymously to learn what we can do for you, your family, and your future.
State Environmental Health Laboratory
State Environmental Health Laboratory supports statewide environmental health protection monitoring by performing analyses for chemical, microbiological, and radiological testing, biomonitoring of water, wastewater, air, soil, hazardous wastes, and other environmental concerns. State environmental health laboratories are associated with that state’s public health laboratory.
State Epidemiologist
State Health Department Lead State Epidemiologist is responsible for the identification and response for all health threats that occur within that state. This individual is selected by each state’s primary health official (usually the state health department director), or the state board of health. A state epidemiologist is usually responsible for each state’s infectious disease epidemiology program, often along with many other state health agency programs involved in disease detection and prevention.
State Public Health Laboratory
State Health Department Laboratory conducts laboratory testing for most all analysis requirements for public health surveillance. This may include monitoring and detection testing for environmental health, food safety, infectious diseases, newborn screening, public health preparedness, radiation safety, and many other tests. All state public health laboratories are part of the National Laboratory Network, and respond to novel strains of disease, natural disasters, chemical spills, foodborne outbreaks, and other public health emergencies.
Teen and Youth Center (Kennecott)-Elmendorf,
After school programs; sports; recreational opportunities; instructional opportunities; children ages 9-18
Teen Center (Two Rivers)-Richardson
After school programs; sports; recreational opportunities; instructional opportunities; children ages 9-18
TriCare-administered by United Health Care
Healthcare system assistance; care authorization; advice on filling out claims forms
The main center offers a place to play video games, watch movies, use computers; serves snacks. The gym (wellness center) offers 24 hr access to cardio equipment, weights, and other workout equipment.
Veterinary Services
Immunizations for rabies and other animal diseases, post registration, micro­chipping, health certificate examina­tions, and sick call with diagnos­tic and therapeutic procedures for infectious diseases
Victim Advocate
Provides voluntary, needs based, immediate and ongoing services to victims of domestic violence
Victim Advocate Sexual Assault Program (VASAP), Army
Confidential support for victims of sexual abuse/sexual assault
Volunteers of America Alaska
A ministry based program, works with adults and youth to help them build healthy lifestyles. This also includes adolescent treatment services, outreach and education, prevention and intervention services, and restorative justice programs.
Warrior Zone
Adult community center on JBER; Games; Video Games; Movie/DVD/Cable TV viewing area
Women Infants and Children Program (WIC)
Provides nutrition counseling and program referrals to pregnant, postpartum, breastfeeding women, infants and children up to 5 years of age
Wounded Warrior Ombudsman Program
The Wounded Warrior Ombudsmen serve as a local resource, facilitator, and problem solver for Service Members and their Families. Ombudsmen are located in the Medical Treatment Facility (MTF) and serve as a liaison between MEDCOM, the Soldier and Family member, the MTF commander, and the Warrior in Transition Unit (WTU) commander. The Ombudsman assists WTU and non-WTU Soldiers and their Families with medical related issues. The Wounded Soldier Family Hotline (WSFH) [(800) 984-8523] serves as a 24/7 resource to any beneficiary seeking assistance with a medical issue/concern including wounded, ill, and injured Soldiers, and military Caregivers. Whether you have questions about the Disability Evaluation System process, the VA Caregiver Program, or benefits, the WSFH and Ombudsmen are standing by to assist. If you are not in a community with an Ombudsman, please call the Wounded Soldier and Family Hotline at (800) 984-8523.